Stop Losing Customers to Crowded Counters.
YRturn combines contactless smartphone ticketing with heavy-duty physical countertop push buttons and real-time employee productivity analytics. Keep shoppers browsing and ringing up bigger baskets while staff serves with 1-touch ease.
Designed Specifically For High-Volume Counter-Service Retail
Everything You Need to Modernize Counter Service
Traditional paper pull-tabs create counter crowding, lost customers, and zero accountability. YRturn replaces archaic dispensers with an integrated hardware and cloud platform.
Contactless Mobile QR Ticketing
Shoppers simply point their smartphone camera at countertop QR stands. An instant branded ticket loads in Safari or Chrome without downloading an app or creating an account.
On-Demand Thermal Paper Kiosk
Never alienate seniors or customers without smartphones. Support traditional paper tickets with 1-click thermal receipt printing from any tablet kiosk or countertop printer.
Multi-Store & Department Hierarchy
Scale smoothly from a single neighborhood butcher shop to a 50-location supermarket chain. Create independent queues for Deli, Meat, Bakery, and Seafood with department matching rules.
Intelligent Missed Turn Recall
Customer walked away? Press the dedicated "MISS" button. YRturn's odd/even priority engine recalls them up to 3 times between regular turns, flashing in bright red on the display.
Workforce Productivity Attribution
Every single button press logs the timestamp, station color, and exact employee ID. Reward your top counter staff, balance station workloads, and eliminate disputes over ticket volume.
Fast Shift Handoffs & Daily Resets
End-of-shift tooling unassigns staff and frees buttons with one click. Daily counter resets (serving counter to 0, next ticket to 1) ensure opening crews start clean every morning.
Why Touchscreens Fail Behind Food Counters
Touchscreens are impossible to operate with wet, greasy hands or food-prep latex gloves, and mice accumulate bacteria. YRturn uses rugged, tactile industrial physical push buttons. Counter workers can call customers blindly with a single finger click without ever taking their eyes off the slicer or food scale.
Solid-State Countertop Hardware Built for Retail Speed
Reliable, solid-state Linux appliance powered by debounced physical GPIO switches and high-definition HDMI output.
2-Button Appliance
Compact SetupDesigned for smaller butcher shops, bakeries, or single-counter setups needing 2 active stations or 1 counter station + 1 Miss/Recall button.
- 2 Industrial Push Buttons (Green, Yellow)
- Dedicated Missed / Recall Button
- Solid-State Micro-Controller
- Standard HDMI Video Output (TV Not Included)
3-Button Appliance
Standard PackOur flagship retail configuration. Perfect for supermarket delis, multi-slicer counters, and busy butcher shops with up to 3 active counter staff.
- 3 Physical Color Buttons (Green, Yellow, Blue)
- Dedicated Missed Customer Button
- Overdue Auto-Recall & "NMN" Alert Engine
- HDMI Fullscreen Video Output (Bring Your Own TV)
- Automatic Reconnecting Transaction Safety
5-Button Appliance
Enterprise CounterEngineered for flagship grocery stores and high-volume meat departments running up to 5 concurrent employees across long counter service lines.
- 5 Color Buttons (Green, Yellow, Blue, White, Red)
- Dedicated Missed / Recall Button
- Multi-Operator Station Attribution
- Standard HDMI Output to In-Store TV
See YRturn In Action
How The System Works
Customers scan a QR code or press a kiosk button to grab a digital ticket. A rugged countertop push-button console lets staff call the next ticket with a single finger — the overhead TV display updates instantly over HDMI.
Shop Freely — No More Counter Crowding
Customers can shop freely throughout the store once they have their ticket — no more standing tethered to the counter. Their live position in line updates on their phone and on overhead TVs, so they return right when it's their turn. Retailers consistently see larger basket sizes as a result.
Real-Time Analytics for Managers
Every button press is logged with a timestamp, station color, and employee ID. Managers access a live dashboard showing tickets served per employee, average wait times, no-show rates, and peak-hour traffic trends — turning every shift into measurable, data-driven performance.
How YRturn Transforms The In-Store Experience
Remove physical barriers between customers and counter staff while increasing average shopping basket size.
Customer Scans or Prints
Upon reaching the department, shoppers scan the sleek acrylic QR stand with their smartphone to grab a digital ticket—or press the touch kiosk for a standard thermal paper ticket.
Shopper Browses The Store
Rather than standing trapped in a crowded clump, customers browse other supermarket aisles, picking up produce, wine, or groceries while glancing at their phone or overhead TVs.
Staff Calls with 1 Touch
Counter employees press their color-coded tactile button. The overhead TV display chimes and updates in milliseconds. If a customer is away, staff hits "MISS" to smoothly recall them later.
Turn Service Queues Into Labor Productivity KPIs
Traditional paper roll dispensers provide zero operational visibility. YRturn tracks every ticket served down to the minute, department, station, and individual staff member.
Actions by Employee
Identify top performers, measure ticket throughput velocity, and recognize high-efficiency deli and meat specialists.
Station Load Balancing
Donut chart visualizations uncover whether station #1 is overwhelmed while station #3 sits underutilized.
Rush Hour Volume Trends
Schedule counter staff against real historical customer traffic surges instead of intuition and guesswork.
Actions by Employee (Today)
Last 14 DaysRequest a 15-Minute Live Demo
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